Returns & Exchanges
At MicroPerfumes, we want you to be completely satisfied with your luxury fragrance experience. If you are not happy with your purchase, we offer a hassle-free return or exchange on eligible items within 30 days of delivery.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original, unopened packaging. Due to hygiene standards, we cannot accept returns on fragrances that have been sprayed or used.
- 2.Request a Return Authorization
Contact our support team or visit your account dashboard to initiate a return request and receive your unique Return Merchandise Authorization (RMA) number.
- 3.Pack and Ship
Securely pack your items in the original shipping box if possible, include your RMA slip, and use a trackable shipping method to send the package back to our warehouse.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, we will issue a refund to your original payment method within 5-7 business days.